:root{--ink:#0D0D0B;--cream:#F9F6EE;--orange:#F78D1E;--orange-mid:#E65325;--orange-deep:#C03C15;--line:#E5E2DC;--muted:#4A4F54;--subtle:#8A9095;--green:#2E7D4F;--white:#fff}*{box-sizing:border-box;margin:0}body{font-family:Poppins,Helvetica,Arial,sans-serif;background:var(--cream);color:var(--ink);-webkit-font-smoothing:antialiased}.top{background:#0d0d0b;padding:14px 0}.wrap{max-width:1080px;margin:0 auto;padding:0 20px}.top .wrap{display:flex;align-items:center;gap:12px;color:#fff}.top b{font-weight:800;letter-spacing:-.02em}.top span{opacity:.7;font-size:13.5px}.hero{padding:38px 0 8px}.hero h1{font-size:30px;font-weight:800;letter-spacing:-.02em}.hero p{color:var(--muted);margin-top:8px;max-width:76ch;font-size:14.5px}.stats{display:flex;gap:12px;flex-wrap:wrap;margin:20px 0 4px}.stat{background:var(--white);border:1px solid var(--line);border-radius:14px;padding:12px 18px;min-width:120px}.stat b{font-size:22px;display:block}.stat span{font-size:12px;color:var(--subtle);letter-spacing:.04em;text-transform:uppercase}.filters{display:flex;gap:8px;flex-wrap:wrap;margin:18px 0}.pill{border:1px solid var(--line);background:var(--white);border-radius:100px;padding:7px 16px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;color:var(--muted)}.pill.on{background:linear-gradient(135deg,var(--orange),var(--orange-mid));color:#fff;border-color:transparent;box-shadow:0 2px 8px #e653254d}h2.area{font-size:19px;font-weight:700;margin:26px 0 12px}.item{background:var(--white);border:1px solid var(--line);border-radius:16px;margin-bottom:12px;padding:16px 20px;display:flex;gap:14px;align-items:flex-start;box-shadow:0 1px 2px #0d0d0b0a}.badge{flex:0 0 auto;font-size:10.5px;font-weight:700;letter-spacing:.06em;padding:4px 11px;border-radius:100px;margin-top:2px}.badge.resolved{background:#2e7d4f1f;color:var(--green);border:1px solid rgba(46,125,79,.3)}.badge.pending{background:#f78d1e1f;color:var(--orange-deep);border:1px solid rgba(247,141,30,.35)}.badge.waiting{background:#0d0d0b0f;color:var(--muted);border:1px solid var(--line)}.item b{display:block;font-size:14.5px;margin-bottom:3px}.item p{font-size:13.5px;color:var(--muted)}.meta{display:flex;gap:14px;flex-wrap:wrap;margin-top:8px}.meta span{font-size:11.5px;color:var(--subtle)}.meta .verify{color:var(--green);font-weight:600}.links{display:flex;gap:10px;flex-wrap:wrap;margin:26px 0 8px}.links a{background:var(--white);border:1px solid var(--line);border-radius:100px;padding:9px 18px;font-size:13px;font-weight:600;color:var(--orange-deep);text-decoration:none}.links a:hover{border-color:var(--orange)}footer{color:var(--subtle);font-size:12px;padding:26px 0 60px;border-top:1px solid var(--line);margin-top:30px}.timeline{margin:8px 0 6px}.titem{display:flex;gap:18px;padding:16px 0;border-bottom:1px solid var(--line)}.titem.open .tneed{color:var(--orange-deep)}.twhen{flex:0 0 92px}.twhen b{display:block;font-size:14px}.twhen span{font-size:11.5px;color:var(--subtle)}.tneed{font-size:13px;font-weight:700;margin-bottom:4px}.tshipped{font-size:13.5px;color:var(--muted);margin:0 0 8px}.tmeta{display:flex;gap:12px;flex-wrap:wrap;align-items:center}.tdeploy{font-size:11px;font-weight:700;background:var(--ink);color:#fff;border-radius:6px;padding:2px 8px;font-variant-numeric:tabular-nums}.tverify{font-size:11.5px;color:var(--green);font-weight:600}